The Forbes article on America's Worst Airline
... America West. (login: membersonly
| password: password
) From the article: "The AmWest scrapbook includes some doozies. The carrier has stranded Bruce Babbitt and broken stewardesses' legs (in an onboard mishap). It has belittled a blind woman and engaged in behavior that some passengers deem to be racial profiling. In one incident of air rage the perpetrator was found to be an America West pilot, traveling off-duty
America West teaches us how to make a crisis
Salon (via AP) article
on America West's revised policy for children flying alone: now unaccompanied children can only fly on nonstop flights; gee, too bad Am West makes you fly through Phoenix to actually get anywhere! So basically kids can now only fly unaccompanied to Phoenix. Bonus: the kids get to be branded like cattle, wearing a tag around their necks that states their destination and the fact that they are unaccompanied minors.
All this because America West messed another one up on Saturday! "On Saturday, two girls returning to San Diego from Texas were sent to the Ontario, Calif., International Airport, about 100 miles north." Here's the report on the mishap.